Welcome to Banja Luka!
Raft on our rivers, explore our mountains, cycle through the countryside or fish in our abundant streams, the choice is yours! We are especially known for our specialty: Fly Fishing on Bosnia/Herzegovina's rivers, which year after year draw high praise from our guests.
My name is Milena Pavlovic. I was born in Banja Luka in 1961 where I got my basic education. When I was very young, I devoted a lot of time to learning foreign languages and by the time I was 18, I could speak fluently in both French and English. When it came time to choose a direction for my education, I knew that I wanted to use my passion for foreign languages in my occupation. Tourism was the ideal path for me because I would be able to hone my linguistic skills and promote the development of my own country.
My first employment in tourism was in Dubrovnik, Croatia where I worked as the representative for French tour operator FRAM. After two summers spent on the Adriatic coast, I was permanently employed at the Putnik travel agency in Belgrade, one of the leading incoming tour operators in ex Yugoslavia at that time.
In 1999 my life circumstances brought me back to my native city Banja Luka, where I opened Zepter Passport Travel Agency which I have been managing ever since.
Zepter Passport has tailored its services to appeal to the increasing number of tourists visiting BiH. In the past fifteen years BiH has been largely disregarded as a major European tourist destination. However, rich and various cultural-historical heritages, well preserved natural beauties and well known hospitality of the people, have brought BiH back to the tourist map of Europe.
Banja Luka: A paradise for Nature Lovers
Bosnia and Herzegovina has always been at the crossroads of world, from East to West, from North to the South. For centuries it felt the influence of various civilizations and worlds, leaving behind an invaluable collection of remains from many different cultures and civilizations.
Also, a wealth of the untouched nature, clear waters, mountain peaks and rocks, deep river valleys, green hills and fields, national parks and blue sea give visitors to see nature untamed and unaffected by the human footprint.
Zepter Passport offers its foreign clients various programs to make their stay in BiH unforgettable. We help you visit the most important cultural-historical centers, such as Sarajevo, Banja Luka, Mostar, Trebinje, Jajce, Travnik among others as well as tailor made tours bringing you as close to wild nature as humanly possible.
Raft on our rivers, explore our mountain, cycle through the countryside or fish in our abundant streams, the choice is yours! We are especially known for our specialty: Fly Fishing on Bosnia/Herzegovina's rivers, which year after year draw high praise from our guests.
Contributing to the Growth of Responsible Tourism in Banja Luka
Incoming tourism to Banja Luka region is slowly developing in spite of extraordinary potential for growth. Partly the reason is due to a lack of marketing and promotion, but also a lack of presence on the internet. Becoming the part of WHL network would make our tourist product closer and available to customers all over the world. With WHL, I see the benefit and potential for the promotion of the destination.
How we do our part:
The region and surroundings of Banja Luka are well known for their beautiful and well preserved nature. Defining the incoming programs that should be developed and that could have some competitive advantages compared with neighboring destinations, we concentrated all our efforts to create fly fishing programs. Not only because we have judged that these programs could benefit to the well being of our agency, but also because fly fishing is the activity in nature devoted to the conservation of natural goods. Through our programs we preserve nature, we keep waters clear, we protect and clean fishing areas and most of all we take care of the fish as all our programs are so called “catch and release”, meaning that our fisherman catch the fish, take a memory and trophy photo and then return the fish to the river.